IT Infrastructure - Manchester, United Kingdom - Simpson Judge Ltd

Simpson Judge Ltd

Verified Company

Manchester, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

IT Infrastructure (VMware) and Support Team Leader

Hyrbid - Manchester

We are looking for an IT Infrastructure engineer with experience of VMware architecture to oversee our onsite and Cloud solutions and lead the Support Team.

Aside from monitoring and maintaining our infrastructure, you will supervise a team of IT technicians with varying experience levels.

Overall responsibility for the 3rd Line Infrastructure and support team rostering and performance, ensuring the team works in alignment with the technical framework and service management processes.

You will build, maintain and support the business's technological infrastructure - on-premises and in the Cloud - in accordance with industry best practices.

You will also provide third-line support to the business, ensuring that servers and underlying IT systems are available for use.

You will need to be able to communicate efficiently with stakeholders who possess varying levels of technical knowledge.

This is a hybird role, therefore regular attendance at our Old Trafford, Manchester office will be required.

The Role:
Ensure efficient management of the IT support systems and staff
Conduct investigations into operational problems, make proposals for improvement and implement them when appropriate
Review releases, upgrades and fixes available from system software suppliers and identify those which merit action. Maintain awareness of existing and emerging software and hardware solutions and develops upgrade plans
To be responsible for completing specific technical projects e.g. projects, deployments, installs, moves, adds and changes.
Expected skills and experience

Previous supervision experience preferred
2+ years of commercial experience supporting Windows server / infrastructure/VMware & Hyper-V: preferably in a similar role.
Prior experience with case management software would be advantageous (but not essential)
A strong knowledge of Active Directory, Group Policy and associated Microsoft technologies
Experience supporting and deploying Microsoft Azure and O365 solutions
Excellent understanding of VMware vSphere, Microsoft Hyper-V and Citrix XenServer
Solid experience of delivering and assessing security solutions

Benefits:

Highly competitive salary - £45, ,000
31 days annual leave (including bank holidays)
Christmas closure
Relaxed working environment
Time off in lieu
Opportunity to accrue 4 extra days of annual leave per year
Time off for birthday
Option to buy 5 additional days annual leave
Company events