Medical Secretary, Complex - Liverpool, United Kingdom - Liverpool University Hospitals NHS Foundation Trust
1 month ago
Description
An exciting opportunity has become available for an experienced, well motivated and enthusiastic Secretary to work in the Tropical & Infectious Disease department, supporting Consultants and their team.
The team sit under the Complex & Academic Medicine care group.
To provide a comprehensive administration/audio typing service in dealing effectively and efficiently with processing of daily workloads, and ad hoc office duties.
It is expected that all applicants will have completed the AMSPAR course and have appropriate experience working in a medical environment and have a good understanding and knowledge of medical terminology, experience in the use of PAS, IPM, PENS, Unity and EPRO would be advantageous.
For further information please contact Alison Ewart, Office Manager on
An exciting permanent post has arisen for an experienced, well-motivated and enthusiastic secretary to work in the Tropical & Infectious Disease department, supporting Consultants and their team.
To provide a comprehensive administration/audio typing service in dealing effectively and efficiently with processing of daily workloads, and ad hoc office duties.
It is expected that all applicants will have completed the AMSPAR course and have appropriate experience working in a medical environment and have a good understanding and knowledge of medical terminology, experience in the use of PAS, IPM, PENS, Unity and EPRO would be advantageous.
For further information please contact Alison Ewart, Office Manager on
Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.
The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.
It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.
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Type dictation from audio transcription of clinical correspondence, quality checking documentation.
Ensure appropriate follow up arrangements/investigations are in place.
Complete any tertiary referrals to external Trusts ensuring these are completed on the PAS system. Keep track of referrals to ensure patient is promptly reviewed. Check that follow up appointments are arranged in conjunction with patient pathway.
Deal appropriately with concerns from staff in line with Trust policy.
To answer the telephone promptly and politely, telephoning patients where appropriate using tact, discretion and empathy in all situations.
Accurate use of patient information using the Patient Administration System (PAS), including checking patient details are correct and tracking case-notes.
Ensure efficient audit processes in place concerning correspondence to ensure quality levels maintained and rectify accordingly.
Take minutes of meetings, circulating to relevant groups.
Obtain information as requested by line manager.
Attend appropriate training, meetings and education sessions when required.
Work with managers to review working practices, ways of working and find solutions to problems.
Support the team to improve quality and range of services, with resources being managed according to agreed policies and procedures.
Record and input onto systems as appropriate.
Be able to work as part of a team, promote effective flows in the department covering leave to ensure the office runs smoothly.
- Any other duties required by line manager
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