Polish Speaking Customer Service Advisor - Warrington, United Kingdom - Multitask Recruitment Solutions

Multitask Recruitment Solutions
Multitask Recruitment Solutions
Verified Company
Warrington, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Multitask Recruitment Solutions have an exciting opportunity to work for a company that is powered by innovation and guided by experience, based in Warrington.

This is a fantastic opportunity for

Customer Service to grow with a company that values each employee with the utmost respect and transacts each piece of business at the highest ethical standard.


Hours:
Monday to Friday - 8am-4pm.

  • Previous experience of customer service, administration and sales support desirable.
  • Good longevity in previous roles.
  • Selfmotivated, successdriven and hardworking.
  • Building rapport with each customer and excellent questioning skills.
  • Experience of working within a strong customer focused team environment.
  • Attention to detail.
  • IT and systems literacy.
  • Polish speaking would be advantageous.

Duties Include:


  • To provide a full range of administrative and clerical support to the sales team.
  • Deal with all customer issues and complaints effectively.
  • Process credits and refunds to customers accounts.
  • Update customers with despatch information for their orders.
  • Maintain effective records of all customer communications within appropriate systems.
  • Liaise with our courier to check the progress of delivery and providing tracking information to customers.
  • Carry out delegated work in the absence of other colleagues.
  • Contribute to the development of standard operating procedures and processes.
Multitask Recruitment Solutions is committed to equal opportunities for everyone, basing decisions solely on suitability for the job.
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