Course Administrator - Bradford, United Kingdom - Lucy Walker Recruitment Ltd

Lucy Walker Recruitment Ltd

Verified Company

Bradford, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Answering the telephone promptly and directing calls to appropriate staff and management

Booking delegates onto courses
Dealing with any course queries from both trainers and delegates
Accurately and promptly processing certificates
Postcourse administrative duties including recording of learners scores
Accurately and promptly updating relevant database to record administrative tasks carried out.
Providing a courteous, efficient, and accurate administrative support service
Dealing with daytoday customer enquiries courteously, effectively, and efficiently.
Good administrative skills
Strong organisational skills and attention to detail.
Exceptional customer service focus
Strong working knowledge of all mS Office packages
Excellent interpersonal and communication skills
Personal resilience demonstrated through the effective management of difficult customers/ complex queries
Good team working behaviours alongside the ability to work independently.
Ability to prioritise workload and carry out multiple tasks simultaneously.
Flexible approach to work with a focus on delivery to deadlines and high standards

This role will be fully office based until the completion of your 6-month probation and then a hybrid working week will be introduced.

Free parking on site, 9-5 Monday-Friday. If you feel you hold the above skills and attributes, please send your CV fora confidential discussion.