Administrator - Guildford, United Kingdom - Royal Surrey NHS Foundation Trust

Royal Surrey NHS Foundation Trust

Verified Company

Guildford, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The post holder will provide inpatient & outpatient bookings, administrative and clerical support to assist the Royal Surrey County Hospital Trust in delivering a quality outpatient appointment and admission service.

The focus of the role is to ensure that the Trust meets its service deliverables and national operational targets specifically across the Cardiology Department within the Division of Access and Medicine.

You will be liaising with patients face to face, over the telephone and be the first point of contact at the HASTE / Pacing clinic reception desk.

You will be required to use a variety of IT systems to ensure all clinics and lists are fully utilised, including the booking of patients onto waiting lists for medical procedures, diagnostics and arranging ward based beds for patients when appropriate.

In the role of Admission & Booking Co-ordinator you will be working autonomously to ensure the smooth day-to-day operation of the Haste reception.

You will be the first point of contact for patients making and rescheduling appointments according to available clinic and Cath lab capacity

Royal Surrey is a compassionate and collaborative acute and community Trust.

Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career.

Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.

We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care.

Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.

We have received an overall Good rating from the CQC with Medical care (including older peoples care), End of Life Care and Maternity services being deemed Outstanding by the CQC.

Royal Surrey has a strong reputation and history to build on.

We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years.

There has never been a better time to join us.

Ensuring full utilisation of all available outpatient clinic slots and escalating to the Assistance Speciality Manager to raise concerns when patients cannot be booked within a timely manner.

Please see attached job description for full details.