1st/2nd Line IT Helpdesk Analyst - Chorley, United Kingdom - Akton Recruitment Ltd

Akton Recruitment Ltd

Verified Company

Chorley, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Akton are recruiting on behalf of a client who are looking for a 1st/2nd Line IT Helpdesk Analyst for their head office based in Chorley.

Our client is an asset and property management company with over 30 years' experience in the UK and European real estate markets.

Their team of over 300 professionals manages industrial, offices and retail portfolios totalling over 10 million sq. ft. valuedat £600 million plus.

Over the last couple of years, they have seen huge growth and expansion into different areas of the industry along with purchase of companies to further enhance the development and service that they provide.

Therefore, to meet this need they need to expandthe team to facilitate and support the smooth running of the business in this journey.

The IT team are on a journey to develop the company and make it fit for the future and drive Digital Transformation across the group which makes this an exciting time to get on board to help drive this change with the existing team.

Salary/Reward

The proposed salary is up to £25,000 per annum DOE. With 25 days annual leave plus bank holidays.

Location

The main place of work is at the head office based in Chorley, however occasional work may be required at other sites.

Role

You will be responsible for providing 1st/2nd line technical support for a range of requests, this includes:

Troubleshooting and diagnosis of hardware and business software and escalate where necessary
Supporting users of the inhouse telephone system and mobile devices.
Deployment of new hardware / software.
Involvement with project work.
Maintaining appropriate documentation.

Key skills and experience