Casework Advisor Leads - Leeds, United Kingdom - Department for Levelling Up, Housing and Communities

Department for Levelling Up, Housing and Communities
Department for Levelling Up, Housing and Communities
Verified Company
Leeds, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Details:


Reference number:


Salary:

- £37,064
Job grade:


  • Senior Executive Officer
    Contract type:
  • Permanent
    Business area:
  • Future Remediation Schemes, Levies & Leaseholder Voice
    Type of role:
  • Operational Delivery
    Working pattern:
  • Flexible working, Fulltime, Job share, Parttime
    Number of jobs available:
  • 2Contents
Location

About the job


Benefits:

Things you need to know

Location

  • Bristol, Darlington, Leeds, Manchester, Nottingham, WolverhamptonAbout the job

Job summary:

The Grenfell tragedy of 2017 exposed a range of safety issues in medium and high rise buildings.

Making homes safe for hundreds of thousands of leaseholders and residents is a top priority for the Department and over £5 billion of taxpayer funding has been committed to this fast-moving policy agenda.


The Responsible Industry Division leads on work to ensure that developers and related industries take responsibility for the remediation of life-critical fire-safety defects in residential buildings.


The aim of this programme is to ensure that (i) residents are safe, (ii) developers who developed or refurbished residential buildings with life critical safety defects fix, or pay to fix, those buildings, and (iii) the burden on leaseholders and other taxpayers is minimised.

We have secured pledges from many of the largest developers to do that. Those pledges are currently being converted into legally binding contracts, representing an estimated commitment of at least £2 billion.

We are recruiting 2 x SEO roles.

The core functions of these roles are set out (but not limited to) the following:

-
Management of a casework team. You will oversee their work to ensure that the monitoring of the developer self-remediation programme is carried out to the highest standard within the deadlines stipulated by the contract.
-
Development of operational policy. You will use your expertise to inform ongoing operational policy work throughout the Responsible Industry Division. This work will be crucial in shaping the work of the operational casework team for both the developer self-remediation programme and the Responsible Actors' Scheme.
-
Development of operational processes. Applications to the Responsible Actors' Scheme are due to open in Summer 2023. You will be required to finalise operational details and steering casework team to finalise products in tandem with the opening of this scheme.
-
Operational liaison. You will oversee interaction between the casework team and external stakeholders, informing seniors of progress and feeding into governance processes.

The Division sits alongside other teams running government-funded remediation programmes and raising the necessary funding through a new levy.


Job description:


  • Oversee process of scrutiny of data returns from developers
  • Collaborate with both internal and external stakeholders to ensure that feedback is provided to developers within set deadlines
  • Will act as one of the first points of contact for industry actors who are eligible to be part of the selfremediation programme and/or Responsible Actors' Scheme
  • Ability to manage and respond to correspondence

Person specification:


  • Good written and verbal communication skills, including building stakeholder relations
  • Strong organisational, time management and prioritisation skills with an eye for detail
  • Demonstrate ability to work under pressure flexibly and positively
  • Comfortable working independently and collaboratively
  • Strong IT skills and able to quickly learn new platforms

Further desirable attributes are:


  • Previous casework or information management experience.
  • Familiarity with the residential development and/or construction industries.

Behaviours:

We'll assess you against these behaviours during the selection process:

  • Changing and Improving
  • Working Together
  • Managing a Quality Service
  • Seeing the Big Picture

Benefits:


  • Learning and development tailored to your role
  • An environment with flexible working options
  • A culture encouraging inclusion and diversity
  • A Civil Service pension with an average employer contribution of 27%
Things you need to know


Selection process details:


  • This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours.
    We are for everyone

We would strongly recommend that applicants get in touch with the vacancy manager to find out more information about this role.
We are for everyone

DLUHC want to bring in a diverse workforce at all levels.


Most of our campaigns utilise multiple assessors and so it is possible that each of your answers would be viewed by different assessors.


  • The assessor won't be reading your answers sequentially.
  • Do not assume that the same assessors will have read all of your answers.
  • If talking about something in your first answer, make sure that you write the second answer as if you had not writ
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