Assessment Officer - London, United Kingdom - BPP Education Group

BPP Education Group

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

General information:

Reference :005905

Publication end date :08/12/2023

Close Date:

08/12/2023

Vacancy details:

Applicants must provide evidence of their right to work in the UK as BPP is unable to provide visa sponsorship

Job Profile:

Administration - Administrative Roles

Title:

Assessment Officer (Queries)

Contract Type:

Permanent

Job Purpose:

Are you an excellent communicator that enjoys providing a first-class service to students? Want a flexible and more sociable work environment where you'll become an integral member of an established team?

Then this role is for you

What you'll be doing

As an Assessment Officer (Student Queries), you will act as a key contributor to the overall success of every student's journey with BPP, as you will be the first point of contact for our students in respect of managing and responding to their queries.

You will ensure every query is handled promptly and professionally, and that every student receives a high level of customer service.

Other main duties will include assisting with reference requests, the release of results information and student onboarding.

As part of your role, you'll also have the opportunity work with various internal departments in order to build positive and successful working relationships across the organisation.

This may also involve providing occasional administrative support to those departments during peak times, which will expand your exposure to other areas of the business.

Choose a better work-life balance

With hybrid working available, you'll be able to split your time between one of our centres and wherever you choose to call home.

Either way, you'll benefit from a vibrant workplace and a culture that believes in looking after others, while being part of a diverse workforce where difference is celebrated.

In addition, you'll work alongside other like-minded professionals who support progress, while having opportunities to develop in an environment where creativity and innovation is rewarded.

On top of a competitive salary, we provide a generous annual leave entitlement of 28 days, and there's a rewards package that includes retail discounts, Group Personal Pension Plan, dedicated healthcare and dental plans that offer additional assurance to look after you and your family.

Brilliantly, you can also study any of BPP's courses for free - be it a professional qualification or full degree.

Key Responsibilities:

Please Check Job Description

Department:

Contact Centre - Administration

Vacancy location:

Location:

UK, London, London Portsoken Street
**- Experience of working in a professional academic support team, within a higher education academic support service or other relevant administrative setting

Must be a confident user of MS Office and possess a high level of IT competency
Excellent communication and interpersonal skills
Strong organisational and time management skills with the ability to meet deadlines
Ability to prioritise a diverse and demanding workload in a calm and methodical manner
Demonstratable evidence of analytical and problemsolving skills with excellent attention to detail
Confident individual with a strong team working ethic with a cando attitude