Retail Sales Advisor - Cardiff, United Kingdom - Arco Ltd

Arco Ltd
Arco Ltd
Verified Company
Cardiff, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

With over 135 years of experience, Arco are the UK's only integrated services and safety products business, offering a unique mix of specialist expertise and practical real-life industry knowledge.

With a product range exceeding 200,000 items, and huge variety of safety services on offer, we are the leading safety partner in the UK.

As a fifth generation, family-owned business, our success is driven by 1,600 passionate colleagues who form the Arco family. Our family culture is one of the reasons we were voted Supreme Family Business of the Year in 2021.


We're now looking to recruit an exceptional part time Retail Sales Advisor that shares our core values; respect for people, hard work and enterprise, excellence in reputation and making the world a safer place for everyone.

About the role


Don't worry if you don't know much about the health and safety industry or personal protective equipment (PPE), as we'll teach you all there is to know, and provide you with a platform to learn, develop and grow.


Key responsibilities include:

  • Delivering outstanding levels of customer service
  • Interacting with our customers, in store, on the phone and on customer visits, to promote our products and services
  • Providing a great shopping environment for our customers ensuring our stores are clean, tidy, and presentable a store we can be really proud of
  • Processing customer transactions and responding to customer enquiries using our bespoke IT software
About you

The ideal Retail Sales Advisor will be/have:

  • Experience of working face to face with customers, preferably in a retail environment
  • An understanding of what makes a great customer experience
  • Comfortable making promotional calls to business customers
  • An understanding of IT systems to process transactions and respond to customer enquiries
  • Flexibility to cover colleague shifts (team absence, holidays)
On top of working for the UK's leading health and safety expert, you'll also receive:

  • A starting salary of £20,592 (pro rata) plus a discretionary company bonus
  • 20 hours per week covering, Thursday & Friday 8am 5pm and Saturday mornings
  • 32 days holiday prorata inclusive of bank holidays, plus the option to purchase more
  • 2 paid Community Volunteering days every year
  • An excellent pension and life assurance scheme
  • A huge range of high street retailer discounts to help with cost of living via MyArco Perks
  • Access to our brilliant Learning Management System, to support your personal development
If you have any questions regarding this vacancy, please reach out to our recruitment team at
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