Customer Care Apprentice - Atherstone, United Kingdom - FedEx Express EU

FedEx Express EU

Verified Company

Atherstone, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Position Summary:

Who we are:

FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone's day. Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers. 530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let's write our next chapter together.

Are you looking to start your career in Customer Service whilst gaining a Level 2 Customer Service Practitioner Apprenticeship?

What we will offer you

Attractive Apprenticeship salary of £20,319.00 PA
A starting balance of 23 holiday days, accruing additional days with length of service
Structured career progression
Pension
Fun working environment
Free onsite parking
Health scheme
Life assurance (4 x annual salary)
Corporate benefits

FedEx was built on a philosophy that puts people first, one we take seriously.

We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all.

As an Apprentice you will be completing a Level 2 Customer Service Practitioner Apprenticeship with Babcock Training.

This will involve a Regional Trainer visiting you on a regular basis to deliver the training and guide you through your apprenticeship.

Employer website

Future

Prospects
On successful completion of the Apprenticeship your position will be made permanent with the wage increasing.

Skills required
Be computer literate and can easily navigate between different screens/systems

Have a positive attitude which is customer and team focused

Be adaptable to change and flexible in your approach

Have excellent written and verbal communication skills

Qualifications required

None required as full training will be delivered.

Personal

qualities
We are looking for someone who is confident, empathetic, has a friendly personality and passionate about providing great customer service

Things to consider

Application

instructions

Additional Information

Posting Date: 21-Nov-2023

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all

Our Company

FedEx Express is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World's Most Admired Companies by "Fortune" magazine.

Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe.

We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity.

FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future.

The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people.

Our success in the industry is attributed to our people.

Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers.

We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world.

The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970's.

While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today's global marketplace.