Senior - Service Management Office - London, United Kingdom - EY

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you.

And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

We've got an exciting opportunity to join our EMEIA Tax Centre (ETC) team who are recognised as leaders in delivering exceptional client service across borders.

ETC provides specialist tax, business and technology expertise to address our clients' most pressing challenges in an exciting, dynamic tax and business environment, through a broad range of innovative service offerings.

Alongside 570+ talented professionals across 21 countries, you will be working with a mix of clients from fast-growing start-ups to large global corporations.

The opportunity

The combination of experience and innovation in ETC makes it not only one of the most exciting places to work in EY, but also a place where you can learn and develop into a skilled engagement management professional working on complex and challenging projects.

Our team in London acts as a single point of contact between the client and the EY global network for all Global Compliance and Reporting (GCR) services.

We help multinational clients manage the increasing regulatory and legislative demands they face in fulfilling their statutory compliance and reporting requirements.

Your key responsibilities
You will work on multi-country, multi-service engagements across a varied global portfolio of clients ranging in size and complexity.

You will be looking after the contracting and transition processes, supporting the clients' finance and tax transformation, managing client relationships, helping with the development of our service offerings and ensuring exceptional client service throughout the life of our contracts.

In addition, you will support business development by working on key proposals, preparation of documentation and fees.

Skills and attributes for success

Supporting the coordination of multijurisdiction engagements, including project setup, transition, ongoing service delivery and event driven changes
Build relationships with key stakeholders (internal and external)
Participate and contribute on daytoday client meetings
Manage engagement governance
Management of the EY Network
Support and develop junior members of the team
Supervision of the offshore delivery team in India
Identify opportunities for additional EY services
Assisting with proposals including pricing, proposal materials and technology demonstrations

To qualify for the role you must have

Experience working on multicountry projects
Experience in clientfacing roles interfacing with executive stakeholders
Project management skills to plan and prioritise work, as well as meet deadlines
Ability to build strong client relationships and committed to delivery of exceptional client service
Strong and motivated team player; ability to integrate with new teams quickly
Excellent verbal and written communication skills with a proven ability to adapt your message to different audiences
Experience supervising teams

Ideally, you'll also have

Excellent MS Excel and Word capability
This role does not specifically require tax or accounting qualifications or experience, but previous experience in these areas would be beneficial

What we look for
An energetic team player with the ability to build strong working relationships with client and EY teams alike. Someone who can drive issues through to successful resolution, strengthening the client relationship.

What we offer

As part of this role, you'll work in a highly integrated, global team with the opportunity and tools to grow, develop and drive your career forward.

Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial and social well-being. Your recruiter can talk to you about the benefits available in your country.

Here's a snapshot of what we offer:

Continuous learning: You'll develop the mindset and skills to navigate whatever comes next.
Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way.
Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs.
Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs.

The exceptional EY experience. It's yours to build.

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