Administration Assistant - Peterlee, United Kingdom - The Jeya Group Ltd

The Jeya Group Ltd
The Jeya Group Ltd
Verified Company
Peterlee, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

The post holder will be responsible for providing Administrative Support in a customer focussed Support Services team within Regeneration and Local Services, and will work closely with the Heads of Service and Technical Staff to ensure the team are providing a quality back office support service.

These teams will comprise of

  • Building & FM Services
  • Clean & Green
  • Neighbourhood Protection,
  • Refuse & Recycling
  • Fleet
  • Strategic Waste Management
  • Design Services,
  • CPPMU
  • Strategic Highways
  • Highway Services


In addition the post holder will be responsible for transforming existing systems with an aim to eradicate paper and promote electronic data interchange/ filing where possible.

Also challenging and streamlining existing systems in accordance with lean systems thinking to remove unnecessary processes.

A flexible approach must be adopted at all times and an ability to manage and motivate staff at all times is essential.


DUTIES AND RESPONSIBILITIES _
SPECIFIC_
TO THIS POST:

Listed below are the responsibilities this role will be primarily responsible for:8.1 Challenging existing ways of working in order to develop lean systems with electronic data interchange, electronic filing and on-line input wherever possible.

8.2 Assist in the development of procedural guidance notes for all functions within the service.

8.3 To work with a customer focussed team approach.

8.4 To participate in team meetings and ensure effective and efficient channels of communication are facilitated.

8.5 Assist in identification of risks within the service area.

8.6 Promote a positive culture with colleagues and contributing to providing continuous service improvement.

8.7 Work with the team to ensure invoices are paid in accordance with P2P procedures

8.8 Where required rotate duties with other members of staff in the section to ensure cover is provided at all times of absence

8.9 Work with other colleagues in Business Support to ensure peaks and troughs in other areas are supported

8.10 Ensure a professional approach to work is adopted at all times


8.11 Work with the other Administration Assistants to ensure a quality service is provided to front line services at all times.

8.12 Ensure relevant Risk Assessments are carried out as appropriate to the section area.

8.13 Ensure post handling is carried out efficiently and effectively over the appropriate sites

8.14 To work with other Support staff to assist in providing documents and reports to defend

insurance claims

8.15 To work with other members of the team to ensure resources are efficiently and effectively used

8.16 Work with Technical Staff to ensure administrative support is in accordance with business needs


The above is not exhaustive and the post holder will be expected to undertake any duties which may reasonably fall within the level of responsibility and the competence of the post as directed by the Corporate Director or Business Support Manager.

Evidence of Personal improvement

NVQ Level 3 in Business Administration

Experience in development of electronic systems and streamlining processes

Experience with Oracle

Experience in challenging admin systems with a view to lean system working

Proven experience in taking ownership and delivering results

Experience in promoting a positive culture whilst working within a team

Able to manage major change effectively

Experience working independently with minimum supervision

Experience with ICT packages

An ability to be pro-active in service development and improvement

Have a knowledge of electronic post facilities

A knowledge of Risk Management processes

A knowledge of Insurance data required for claims handling

A positive attitude committed to excellent customer service

Travel is an essential requirement of the post.
-
Required Qualifications - 4 GCSE's grade A-C Hybrid working options available once full training completed To assist with council's Garden Waste Scheme_


Job Types:
Full-time, Temporary contract


Salary:
£10.79 per hour
More jobs from The Jeya Group Ltd
See all jobs of The Jeya Group Ltd