Transport Customer Coordinator - Beaumont Leys, United Kingdom - 365 People

365 People

Verified Company

Beaumont Leys, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

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Description

Job Title:
Transport Admin/Customer Service Coordinator

Location:
Beaumont Leys, Leicester

Hours:
Full-time, Monday to Friday, 9:00 am to 6:00 pm with a 30-minute lunch break (45 hours per week)

Salary:
£12 per hour

We are seeking a dynamic and organized individual to join our client's team as a Transport Admin/Customer Service Coordinator at our agency located in Beaumont Leys.

In this role, you will primarily focus on administrative tasks and providing exceptional customer service.

Responsibilities:

Handle incoming calls from depots, customers, and other stakeholders
Provide outstanding customer service, addressing inquiries and resolving issues promptly and efficiently
Coordinate with various departments to ensure smooth transportation operations
Perform administrative tasks including data entry, filing, and maintaining records
Assist in various areas of the business as required
Maintain a high level of professionalism and positivity in all interactions

Requirements:

Previous experience in a fastpaced customer service environment is essential
Strong communication skills, both verbal and written
Ability to multitask and prioritize workload effectively
Flexible and adaptable to changing priorities and tasks
No prior transportation experience necessary; training will be provided
Must be a strong personality with the ability to handle challenging situations confidently