Instructions Administrator - Oakham, United Kingdom - Grand Design
Description
The Instructions Administrator is responsible for dealing with the Company's initial Instructions and Enquiries whilst providing a high-quality customer service.
The job holder is expected to support the Senior Instructions Administrator and the Financial Controller.RESPONSIBILITIES
- Deal with initial enquires and instructions in an efficient and precise manner
- Clerical duties in support of the department
- Publishing to and updating the Business Management System
- Providing highquality customer service in an efficient and friendly manner
- At all times to comply with the requirements of the Company's administrative, personnel procedures and Health & Safety regulation
PERSON SPECIFICATION
- Experience in working in a customer service role and deal with a wide range of customers in varying circumstances
- Experience of working in an office environment, with a working knowledge of business support systems and procedures
- Experience in working with individuals across departments
Qualities and Skills
- Enthusiastic, committed, and a fast learner with previous experience of a busy environment
- Computer literate
- Good time management skills, solid organisational skills, and the ability to prioritise a varied workload
- Ability to work on own initiative but understand the importance of working well within the team
- Strong communication skills both verbal and written
- Ability to demonstrate initiative
Salary:
£21,000.00-£22,000.00 per year
Benefits:
- Company pension
- Health & wellbeing programme
- Life insurance
- Sick pay
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Oakham, Rutland: reliably commute or plan to relocate before starting work (required)
Experience:
- Customer service: 1 year (required)
Work Location:
In person
Reference ID:
GD MG001
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