Administration Assistant - Peterlee, United Kingdom - The Jeya Group Ltd
Description
We are looking for Administration Assistant that will be responsible for providing Administrative Support in a customer focussed Support Services team within Regeneration and Local Services, and will work closely with the Heads of Service and Technical Staff to ensure the team are providing a quality back office support service.
These teams will comprise of- Building & FM Services
- Clean & Green
- Neighbourhood Protection,
- Refuse & Recycling
- Fleet
- Strategic Waste Management
- Design Services,
- CPPMU
- Strategic Highways
- Highway Services
DUTIES AND RESPONSIBILITIES _
SPECIFIC_
TO THIS POST:
- Challenging existing ways of working in order to develop lean systems with electronic data interchange, electronic filing and on-line input wherever possible.
- Assist in the development of procedural guidance notes for all functions within the service.
- To work with a customer focussed team approach.
- To participate in team meetings and ensure effective and efficient channels of communication are facilitated.
- Assist in identification of risks within the service area.
- Promote a positive culture with colleagues and contributing to providing continuous service improvement.
- Work with the team to ensure invoices are paid in accordance with P2P procedures
- Where required rotate duties with other members of staff in the section to ensure cover is provided at all times of absence
- Work with other colleagues in Business Support to ensure peaks and troughs in other areas are supported
- Ensure a professional approach to work is adopted at all times
- Work with the other Administration Assistants to ensure a quality service is provided to front line services at all times.
- Ensure relevant Risk Assessments are carried out as appropriate to the section area.
- Ensure post handling is carried out efficiently and effectively over the appropriate sites
- To work with other Support staff to assist in providing documents and reports to defend insurance claims
- To work with other members of the team to ensure resources are efficiently and effectively used
- Work with Technical Staff to ensure administrative support is in accordance with business needs
- 5 GCSE's (Grades A-C) or equivalent
- Proven experience in taking ownership and delivering results
- Experience in promoting a positive culture whilst working within a team
- Able to manage major change effectively
- Experience working independently with minimum supervision
- Experience with ICT packages
- Practical knowledge and understanding of local government administration processes.
- An up to date knowledge of relevant legislation, policies and safe working practices.
- High level written and oral communication skills
- A positive attitude committed to excellent customer service
- Travel is an essential requirement of the post.
Job Type:
Temporary contract
Salary:
£10.79 per hour
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