Agents Visits Admin Assistant - Edinburgh, United Kingdom - Scottish Prison Service

Scottish Prison Service

Verified Company

Edinburgh, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

To provide general administrative services for Agents Visits.

Facilitate a booking service for Agents Visits (including a variety of other service providers), co-ordination of Video Conferencing facilities for the Appeals Courts and other court services.

This role is the point of contact for visiting agents, Police, external partner agencies, SPS establishments and the Appeal Courts.

ResponsibilitiesCoordinate and facilitation of the video conferencing facility for the purpose of the Agents Visits and the Appeal Courts and Sheriff Court.

Operate the Video Conferencing equipment and check the identity of the caller before authorising Prison staff to bring in the prisoner.

Update prisoner records including Prisoner Record System (PR2) and also organise data and maintain accurate records.

To communicate professionally and effectively with internal and external enquiries

To maintain accurate filing systems within the Agents/ Visits.

To carry out any other administrative duties as required by the Gate/Visit FLM.

Person Specification

Qualifications Requirements2 National 5 at Grade C or above (including English & Maths/Arithmetic) or equivalent qualifications or relevant experience

ESSENTIAL

Experience RequirementsCompetent and experienced in all aspects of administration.

ESSENTIAL
Competent in the use of Microsoft Office packages including Excel, Word, Outlook etc.

ESSENTIAL

Knowledge Skills RequirementsAbility to prioritise workload to meet departmental and organisational deadlines

ESSENTIAL
Excellent skills in both written and verbal to communicate confidently and effectively

ESSENTIAL
Ensure accuracy and attention to detail

ESSENTIAL
Ability to work individually and as part of a team

ESSENTIAL