Customer Support Consultant - Flintshire, United Kingdom - NationRecruit

NationRecruit

Verified Company

Flintshire, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Location:

Flintshire
Position:
Customer Service
Salary:

£24,000

£28,000 per annum (depending on relevant experience)
Date Posted:
19 February 2024 Vacancy Type:

Permanent

Job Description:

Customer Support Consultant

Siamo Recruitment are currently looking for a Customer Support Consultant on a permanent, full-time basis, located in Flintshire, working for a well-established Financial Software company.

This role offers optional Hybrid Working based within their Flintshire office.

This role is ideal for an applicant with a background in Software Support or Financial Accounts who is looking to develop their career with a growing SaaS company. The main purpose of this position will be supporting a wide variety of business customers in use of Financial Software Products. Customer Support experience is essential, and training can be provided for the relevant Software Products.

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Salary:£24,000 to £28,000 per annum (depending on relevant experience)

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The Role:

Providing Customer Support to users of Financial Software products
Problem analysis and data investigation work
Writing reports based on support findings
Working within a growing and dedicated team of Support Consultants
Experience in Customer Support/Software Support
Experience using Financial Software products such as Sage is desirable
Background in Finance or Accounts is beneficial
Communication, analytical, and IT skills

Details and Benefits:

Fulltime, permanent opportunity
22 days holiday plus bank holidays and birthday off
Career progression and training, qualifications and accreditations in relevant areas such as AAT
Heath care plan and death in service benefit
Team activities
Hybrid working