Customer Service Executive - London, United Kingdom - TootBus
Description
1\) Experience with customer care2\) Excellent customer service and communication skills
3\) A polite, friendly and engaging manner
5\) Ensure queries are handled and resolved in a timely manner
6\) An eye for attention to detail
7\) The ability to work both independently and as part of a close team
8\) Experience within the hospitality and/ or tourism sector desirable
9\) Good level of English plus a second language desirable
Additional information
\- Fixed Term Contract, up to 10 months. - Average of 8 hours per day, any 5 days in a week. Weekend work required. Minimum 40 hours per week - Must be available for our peak service throughout July and August.
\- Standard operating hours 9am - 6pm (operating day finishes earlier outside of the peak summer season)
Remuneration
\- £23,700 pa (pro rata to Fixed Term Contract)
Additional Benefits
\- Life Insurance
\- Birthday Leave
\- Workplace Pension Scheme
\- Employee Assistance Programme
\- Continual Professional Development & Training
\- Complimentary Tour Tickets for you and your family
ATP Dev, a subsidiary of RATP Group, operates and maintains urban interurban transport networks in 12 countries through over 110 subsidiaries.
With about 20,000 passionate and committed high performing individuals/ employees, our subsidiaries provide performance and reliability to our customers and passengers to their networks.
Since 2014, RATP Dev has developed HOHO sightseeing service with open-top double deckers in several attractive cities around Europe. All sightseeing activities are part of a dedicated Business Unit.Tootbus was previously The Original London Sightseeing Tour
- the original sightseeing bus tour in London. Since 1951, we have been providing sightseeing bus tours around the city. We are immensely proud of the innovative sightseeing bus services we have introduced over the years and of being a part of RATP Group
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