Department Manager - London Heathrow Airport, United Kingdom - dnata Catering

dnata Catering
dnata Catering
Verified Company
London Heathrow Airport, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

What's the purpose of the role:
The job holder will manage a key area of the operation within the Dynamic Logistics Centre.

The ownership will encompass the dish wash and adjacent functions and areas like wash marshalling, the inbound dock, equipment feed to the PK, ensuring the processingof all flight sets to the highest quality standards and readiness for downstream processes.


Who you'll deal with:


Internal:
Operations, Customer Service, Service Delivery, Food Production, Compliance, Culinary, Site Managers and Senior Leadership Team


External:
Customers, Contractors, Regulators


What you'll be doing:


  • Manage all team resources in line with budgeted KPI's
  • Ensure all rostering is managed in line with operational requirements
  • Provide Duty Management cover across rostered weekends
  • Challenge and continuously improve all processes Focus on growth and more efficient work flow and operational effectiveness
  • Maintain and improve performance levels in all areas
  • Improve measurements in all aspects of the operations to better the effective use of resources
  • Develop processes to target improved efficiencies in the resources available across the area
  • Identify targets for improvements to adherence of ontime delivery and quality requirements
  • Motivate, organise and delegate effectively to deliver the above in line with company values
  • Closely liaise with all other operational areas of the Heston facility to improve on time performance in line with our values to deliver Customer Satisfaction
  • Maintain active communication with internal and external customers, line manager and customer service team regarding operational issues
  • Communicate proactively with internal customers, line managers and customer service team regarding operational issues
  • Adhere to All Legislation, Company Policy and Customer Requirements and ensuring Team members follow agreed procedures
  • Adhering to safety and security regulation and ensuring security Instructions and procedures are followed ensuring Food and personal Hygiene Procedures are always followed.


This list is not exhaustive, accountabilities may vary dependent on locality or role complexity and may include any other duties considered reasonable by the line manager.


What you'll have:


  • Strong people management experience Evidence of target improvement and problem solving in previous roles
  • Experience of a fast moving and changing shop floor environment such as manufacturing, logistics, or FMCG Understanding of cost and control management
  • Understanding of health and safety regulations in relation to operations
  • Understanding of Food Hygiene in relation to operations
  • Understanding of Operational Management Systems
  • Flexibility in working hours
More jobs from dnata Catering
See all jobs of dnata Catering