Ecommerce Technician - Dorking, United Kingdom - Mistral Recruitment Ltd
Description
eCommerce Technician
Fantastic opportunity for graduate (or equivalent) or college leaver who is highly numerate and has an IT or Computer Software/Science or Mathematics bias.
Purpose
The eCommerce department are responsible for delivering new products and developments for the organisation.
As part of this role, you will be assisting with daily checks and tasks which ensure incoming data is processed efficiently.
You will also assistwith implementation of new & existing product changes & developments with an aim to delivering changes to a high standard whilst working to timescales.
Key Responsibilities- Activation of new clients and schemes
- Assist with the testing of rates, documents and EDI using a variety of software systems.
- Assist with ongoing maintenance of products to ensure optimum accuracy
- Provide feedback on EDI.
- Support other teams within the software system issues & queries
- Investigate rating, point of sale and EDI data defects and work with software providers to find an effective solution
- Assist with monitoring tasks such as daily EDI & MID submission
- Excellent Communication Skills
- Highly Motivated & Reliable
- Team Player
- Self-Development
Competencies - Plan & organise own workload effectively - Problem Solving - Embracing Change
- Teamwork
- Self-Development
Competencies
- Planning & Organising
- Ability to plan & prioritise your own workload each day
- Problem Solving/Query Resolution
- Taking problems or queries from software houses and investigating and rectifying product issues
- Embrace Change
- Enthusiastic & forwardthinking approach to change and a keenness to learn new skills on an ongoing basis.
- Teamwork
- Ability to work well within a team environment and assist your colleagues with a variety of tasks.
- Self-Development
- Identify areas in which you require selfdevelopment to improve your knowledge to benefit your role. Show motivation to learn new tasks.
- Excellent Communication
- Providing an excellent level of communication and attention to detail
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