Retail Assistant - Birmingham, United Kingdom - World of Sweets
Description
We are Hancocks Cash & Carry; part of the World of Sweets Group. Hancocks are the country's leading trade only cash & carry.
With 14 stores dotted around the UK, we sell thousands of sweet related products and have been in the marketplace for over 60 years.
We are looking to expand our team of colleagues in our Birmingham (B7 4SL) store and currently have a vacancy for a full time Retail Assistant.
Working hours 42.
5 per week, shift pattern as follows:
Monday - Friday 8.45am - 5.15pm with alternating late night Thursday 11.30am - 8.00pm and alternating Sunday mornings 8.45am - 1.15pm.
So what can you expect to be doing in this retail assistant role?
- Working as part of a busy team, ensuring the best customer service is given to each customer
- Welcoming customers into the store, supporting them with their shopping experience if needed
- Providing excellent knowledge on products sold
- Helping customers with their checkout experience
- Involvement in regular stock replenishment
- Making sure the store looks inviting and tidy at all times
- Answering customer phone calls in a professional manner
- Supporting your colleagues where necessary
- A retail or wholesale environment
- Cash handling / till / checkout experience
- Having good organisational skills and a grasp of basic numeracy
- FLT Licence advantageous but not essential
- The ability to communicate well at all levels.
- The drive and determination to succeed in a fast paced environment.
- A friendly and approachable person who can build relationships with both customers and staff.
- As an equal opportunities' employer, World of Sweets is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership._
Job Types:
Full-time, Permanent
Pay:
£11.44-£11.84 per hour
Benefits:
- Life insurance
- Onsite parking
Schedule:
- Monday to Friday
- Weekend availability
Experience:
- retail / wholesale / customer service: 1 year (preferred)
- cash handling / tills & checkouts: 1 year (preferred)
- stock handling / rotation & replenishment: 1 year (preferred)
Work Location:
In person
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