Performance & Analytics Specialist - Coventry, United Kingdom - SEVERN TRENT

SEVERN TRENT
SEVERN TRENT
Verified Company
Coventry, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Hello, we're Severn Trent and we think water is wonderful. Oh, we're pretty keen on people too.


24 hours a day, 365 days a year we serve 4.8 million households and business across the heart of the UK.

Each cuppa drank and every toilet flushed is only possible because of the 6,500 brilliant team members working across our patch.

We welcome people from all walks of life and celebrate individuality.

We know diverse minds, experiences and backgrounds help us to learn and better serve our customers and the communities where they live.

If you want to do more because you care, we'd love to talk to you. There really is something for everyone here.


EVERYTHING YOU NEED TO KNOW
Our Network Control team have an excited opportunity for you to join as our
Performance & Analytics Specialist.


In this role you'll be responsible for reviewing and developing existing assurance processes as well as prepare us for the new AMP 8 measures.

You will also act as a Performance and insights specialist across multiple ODI's working closely with many different stakeholders.

Some of our key accountabilities will include:

  • Support the development of a short-, medium
- and long-term plan and metrics for improving the ODI performance of Network Control.

  • Responsible for reviewing, analysing and tracking results, improving data integrity and developing improvement plans based on the data.
  • Contribute to and constructively challenge any poor performing aspects of the endtoend process. Constantly strive for more efficient and cost effective ways of delivering outstanding service to our customers.
  • Develops strong relationships with key stakeholders and act as a first point of contact for reporting and in depth analysis across all key areas of responsibility.
  • Take the lead in driving continuous improvement in reporting / MI provision to the business
  • Evaluate the accuracy and completeness of data implementing processes to improve data quality
  • Support creation of business change deliverables that achieve target outcomes.
  • Utilise company best practices such as SBF tools and techniques to support and lead change initiatives
  • Work with Strat & Reg to develop efficient assurance processes that maximise our ODI potential
  • Ensuring compliance to processes through supporting teams and acting as a key point of contact
  • Help the operational teams 'selfserve' by developing fit for purpose solutions and empowering colleagues through assisting developing their analytical and data skills.

WHAT YOU'LL BRING TO THE ROLE


Having experience of making educated judgements and decisions in the face of ambiguity and under time pressure along with demonstrating high levels of collaboration, personal resilience and maturity would be essential also.


We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities.

We want people who show up and get involved.

Those who are ready to be part of something bigger and who want to make a difference because they care.


Is that you?

WHAT'S IN IT FOR YOU
Working here isn't just a job. You can build a career at Severn Trent, and we'll reward you for it too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we'll also help you play your part in looking after the environment and the communities where we live.

With that in mind, here are just some of our favourite's perks that you'll get being part of the Seven Trent family:

  • Salary up to £52,000.00 depending on experience, including competency based progression
  • 28 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
  • Annual bonus scheme (of up to £2,250 per annum based on company performance)
  • Leading pension scheme we will double your contribution (up to 15% when you contribute 7.5%)
  • Sharesave the chance to buy Severn Trent Plc shares at a discounted rate
  • Dedicated training and development with our 'Academy'
  • Electric vehicle scheme and retail offers
  • Family friendly policies
  • Two volunteering days per year

WHATS NEXT?

We can't wait to hear from you.
Before you apply, you'll need an updated copy of your CV and about five minutes to spare.

And if your curiosity has peaked and you're wanting to find out even more, search
#LifeAtSevernTrent on social media.
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