Order Processor - St Albans, United Kingdom - Red Door Recruitment

Red Door Recruitment
Red Door Recruitment
Verified Company
St Albans, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

An ambitious, dynamic, company, who are based minutes from the town centre, are looking for an Order Processor to join their team.

Branding is at the heart of everything they do, and they have a lot of fun along the way

They have a commitment to be honest, ethical, and fair, encouraging an open safe and supportive environment.


This is an exciting opportunity to be part of a rapidly growing, ambitious company, working alongside the small but expanding team of people.


What's in it for you
-
Salary: Up to £25-£30k:

-
Hours: Monday to Friday, 8am-4pm/8.30am-4.

30pm or 9am-5pm:
-
After probation they offer 3 days in the office and 2 days at home:

  • Breakfast, snacks, and great coffee all free
  • A very sociable culture with fun nights out
  • 25 days holiday which rises with length of service up to 28 days
  • Bupa after 3 months
  • Pension

Key responsibilities:


  • Providing excellent customer service to all customers (both internal and external)
  • Processing International and Domestic Sales Orders received daily
  • Resolving all sales order queries, escalating these when necessary to your Line Manager
  • Controlling invoicing procedure daily
  • Maintaining a close relationship with the Inventory Team and external warehouses to ensure stock is available to fulfil all orders on a daily basis and notifying customers accordingly
  • Ensuring that all orders are routed and picking lists are forwarded to external warehouses for dispatch
  • Advising the Sales Account Managers of customer shortages, as well liaising with our customers to resolve any issues
  • Working closely with the Finance Team to set up new accounts, pricing, delivery and ensuring credit accounts opened and proforma invoices are paid prior to shipment
  • Raising export and import documentation as necessary
  • Solving issues with haulers and couriers
  • Investigating credit queries and raising credit notes against customer claims where required
  • Contributing ideas for profit improvement, cost reduction, system and procedure development

What they are looking for:


  • At least 2 years order processing/data entry experience
  • Maintaining a professional and constructive relationship with customers
  • Numerical
  • Analytical
  • People influencing
  • Strong written and verbal communication skills
  • Intermediate IT skills including Excel
  • SAP experience would be advantageous
  • Red Door Recruitment is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. Full details available on our website._

Job Types:
Full-time, Permanent


Salary:
£25,000.00-£30,000.00 per year


Benefits:


  • Company pension
  • Discounted or free food
  • Private medical insurance
  • Work from home

Schedule:

  • Monday to Friday

Work Location:
Hybrid remote in St Albans


Reference ID:
JD3085
More jobs from Red Door Recruitment
See all jobs of Red Door Recruitment