Temporary Collections Advisors X7 - Beeston, United Kingdom - Express Recruitment
Description
Express Recruitment are delighted to be working with a leading non-for-profit housing association who are seeking the addition of multiple Collections Advisors to join their busy team on a temporary basis, based in Beeston in the outskirts of Nottingham.
The working hours are 37.5 hours a week Monday - Friday, with shifts between 8am and 6pm.Roles & Responsibilities
- Help to collect rental arrears via inbound and outbound calls
- Calculate payment plans suited to customer needs
- Deal with vulnerable customers, handling sensitive issues with empathy and care
- Ensure customer cases are kept updated on the CRM
Skills & Qualifications
- Experience in a similar role, having previously collected rent arrears or debt
- Good telephone manner
- Ability to handle sensitive calls
- IT literate
About Express Recruitment
Vacancy Summary
Hours:
Monday - Friday, 37.5 hours (between 8am - 6pm)
Salary:
c£14.72 per hour D.O.E
Location:
Beeston, Nottinghamshire
Job Type:
Temporary
This vacancy is being advertised on behalf of Express Recruitment Ltd. The services advertised by Express Recruitment Ltd. are those of an Employment Agency.
Job Types:
Full-time, Temporary contract
Salary:
Up to £14.72 per hour
Expected hours: 37.5 per week
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Experience:
- UK address history: 3 years (required)
Language:
- English fluently (required)
Licence/Certification:
- Unrestricted 'Right to Work' in the UK (required)
Work Location:
In person
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