Customer Service Representative - Rotherham, United Kingdom - Akton Recruitment
Description
Rotherham13.23 Umbrella
I am recruiting for a local authority who is looking for someone to work within the Customer Service Teams within Finance and Customer Services delivering an efficient, effective, and high-quality service in a fast paced, multi-channel environment.
Deal with customer enquiries e.g at reception, over the telephone.
Receipt and distribute incoming post, process correspondence and send mail out.
Collaborate with different departments to resolve complex issues and ensure timely responses.
contribute to the continuous improvement of customer service processes and procedures.
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