Aic Administrator - Tewkesbury, United Kingdom - G4S

G4S

Verified Company

Tewkesbury, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Location:
Tewkesbury, United Kingdom

Salary:
Up to

Posted: 15 Feb 2023

Closes: 22 Mar 2023

Business Unit:
UK Secure Solutions

Contracted Hours:
Full-time

Employee Status:
Permanent

Reference: 3183

Main Responsibilities:

Assisting with the creation and administration of contract related reports and detailed analysis
Manage and coordinate enquires and requests from the customer
Handle and filter incoming calls to the AIC in accordance with procedures
Process work orders from the customer
Act as a point of escalation
Communicate with and, support the G4S Operational Teams
Undertake Administration tasks as detailed by the Manager or Team Leader
IT literate to an intermediate level
Google Mail and Microsoft Office essential
Quality Awareness achieve a high level of accuracy and excellent attention to detail
Excellent interpersonal skills
Customer focus
The ability to work under your own initiative
The ability to work to deadlines
Analyse and interpret data
Enthusiasm and drive

About the Company

G4S is a leading global security and outsourcing group, specialising in outsourcing of business processes in sectors where security and safety risks are considered a strategic threat.

Allied Universal has recently acquired G4S making the company the biggest security provider and the 7th largest employer in the World.