Customer Service Assistant - Hartlepool, United Kingdom - Adecco UK

Adecco UK
Adecco UK
Verified Company
Hartlepool, United Kingdom

4 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

We are currently recruiting from all Customer Service sectors to join an expanding team in Peterlee on a full time, permanent basis.

You will be the first point of contact for all inbound calls, with a full 12- week training programme to get you up to speed.


Job Title:
Customer Service Assistant


Location:
Peterlee, SR8 (Bracken Hill)


Employment Type:
Full Time


Salary:
£20,500 - £21,500 per annum plus OTE (£3,360 pa)


Shift Pattern: 37.5 hours including evening and weekend shifts Monday - Sunday 07:00AM to 09:30PM


Duties include:


  • Acting as first point of customer service to regarding new and ongoing claims.
  • Promote company products and services to the customers
  • Use telephone scripts and be FCA compliant
  • Liaise regularly with customers, suppliers, partners and insurance companies regarding the progress of claims
  • Input and process information accurately onto the company ICT system
  • Meet call targets and contribute to team targets.

Benefits:


  • Monthly performance bonus
  • A taxfree £500 sign on bonus
  • Hybrid working available the once probation period is passed
  • Competitive benefits scheme for a range of retailers
  • Free onsite parking
  • 30 days annual leave increasing to 33 days with service (incl. public holidays)
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

To speak to a recruitment expert please contact Rachel Foulkes
More jobs from Adecco UK
See all jobs of Adecco UK