Customer Service - Runcorn, United Kingdom - Search Consultancy

Search Consultancy

Verified Company

Runcorn, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

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Description

Customer Service

Location: Liverpool City Centre
Salary: £21,000 + £500 bonus per quarter
Contract: Full time, Permanent

My client based in Runcorn are looking to recruit a number of enthusiastic Customer Service Agents to join their expanding team.

The role is paying a starting basic salary of £21,000 per annum.

This is an excellent opportunity for anyone with experience within a customer focused role or graduates who are looking for Monday to Friday work.

The main duties of a Customer Service Advisor are:

Capturing information onto the in house system and data input
Query handling in response to customer requests with the support of clear information and providing professional customer service
Ensure every time you interact with a customer you are determined to provide the customer with the best possible experience.
Have the customer at the heart of everything you do.

To be considered for the role of Customer Service Advisor you must possess the following;

Have experience within a previous customer service focused role (call centre, retail, hospitality etc.)
Excellent written and verbal communication skills
Professional attitude and telephone manner
Have basic IT skills

Keywords:
customer service; advisor; agent; customer care; helpdesk; client care; insurance; call centre; inbound; insurance; financial services; contact centre; call centre; outbound; call handling; administrator