Claims Administrator - Coleshill, United Kingdom - ER Recruitment Limited

ER Recruitment Limited
ER Recruitment Limited
Verified Company
Coleshill, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Claims Administrator

Coleshill

£22,500 p.a.

  • Are you a strong administrator with great organisation skills keen to join the claims industry?
  • Do you have experience with scheduling and coordinating repairs?
  • Do you want to work for an innovative awardwinning business who have a huge emphasis on customer service excellence?

The Company:


Role & Responsibilities of the Claims Administrator:

  • You will be responsible for managing insurance and property claims from start to finish ensuring the best outcomes and service for clients, policyholders and third parties.
  • Liaising with policyholders, clients, engineers and subcontractors is central to the role.
  • Recording every aspect of each claim on their bespoke claims management system.
  • Providing assistance and advice to all stakeholders as necessary.
  • Organising visits to site for drainage engineers & subcontractors.
  • Sending reports and costs to third parties.
  • Preparing letters and documents.
  • Answering calls, dealing with queries from policyholders and clients.

About You as the Claims Administrator:

  • Knowledge of customer service handling
  • Knowledge and understanding of insurance and claims preferred
  • Diary management
  • Strong admin skills
  • Excellent interpersonal and organisational skills
  • Good communication both verbal and written
  • Ability to work to tight deadlines and within SLAs and willingness to learn
  • Can evaluate facts and recommend appropriate decisions

Additional Benefits:


  • 25 days holiday plus bank holidays
  • 8% pension employer contribution
  • Life insurance (death in service)
  • Income protection for long term sickness
  • Onsite car parking
We are here to help with your career so please send a copy of your CV to us.

If you know of anyone else who is looking for their next opportunity, please feel free to refer them to us or pass on our details.

We look forward to hearing from you.
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