2nd & 3rd Line Support, Vmware, Aws, Hybrid Working - Leatherhead, United Kingdom - Recruitvirt Ltd

Recruitvirt Ltd
Recruitvirt Ltd
Verified Company
Leatherhead, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

2nd and 3rd Line Managed Service Consultants are responsible for discovering and realising ongoing success criteria for clients managed services clients.

Consultants will work on supporting, maintaining, and optimising VMware and cloud platform configurationsto fit the client's business needs based on industry best practices.

During the managed services delivery, consultants will work closely with internal teams, including Delivery Managers, Sales, and Delivery Consultants to ensure the client's success.

As an extension of our clients IT team, consultants will provide 3rd and 4th line support into our clients.

Identify platform gaps, and optimisation opportunities; designing and configuring the appropriate solution, so that client expectations regarding platform use cases and functionality are fulfilled

Maintain platform relevancy according to changes business needs

Ensure that all client users are trained, educated, and up to date on platform use, best practices, and functionality

Provide oversight on any additional enablement of the software deployment to be in line with current architecture and future client needs or business requirements

Ensure that every client derives the most value possible from the supported platforms

Assist the Sales and Delivery Teams in providing insight to client health, and working to win new business and/or grow existing accounts

Key Skills

The position requires deep technical knowledge along with strong communication skills.

You should have experience in two or more of the following products:

VMware Cloud Foundation (VCF)

vSphere

Site Recovery Manager (SRM)

vSAN

Horizon

Workspace ONE


NSX

HCX
vCloud Director (vCD)

Having already achieved VCP certification, you'll ideally be working toward VCAP.

We particularly love people who are active within the community, attend VMUGs, have their own blogs and spend their spare time tinkering on their home lab.

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