Dynamics Functional Consultant - Manchester, United Kingdom - Calisen

Calisen

Verified Company

Manchester, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Dynamics Functional Consultant - Permanent - Hybrid (2 days Manchester)

We have an exciting opportunity for a
Dynamics Functional Consultant to join our team, supporting our Dynamics implementation with a focus on Field Service.

This is a permanent, full-time role working 37.5 hours per week, Monday - Friday on a hybrid basis - 2 days a week in our Manchester office.

The salary is £45,000- £55,000 per annum, depending upon experience, plus company bonus.

The Dynamics Functional Consultant will contribute to the company's business objectives by:

Working collaboratively on a range of projects delivering Dynamics solutions across the Group, including Business Central, Field Service, Customer Engagement and Power Platform
Working closely with a range of internal and external stakeholders to ensure solutions meet business requirements.
Understanding business processes and how D365 can improve them.
Providing support to users of BAU solutions

Key Responsibilities

Work closely with business SMEs, BAs and Product Owners to understand business requirements / processes and recommend solutions.
Contribute to the development and refinement of Epics, Features and User Stories in the Product backlog.
Collaborate with 3rd party IT service providers to develop, configure and customise Dynamics 365 solutions.
Work with colleagues to support the implementation of new solutions, including contributing to UAT, creating / delivering training material and providing post golive support.
Have an in depth understanding of customizations made by the company to 'out of the box' Dynamics solutions.
Lead investigation into bugs / issues and deliver appropriate fixes.
Collaborate with colleagues to manage the assessment, testing and implementation of regular solution upgrades.
Provide 2nd line support to users of Microsoft Dynamics solutions and work with external partners to manage 3rd line support arrangements.
Collaborate with business operations teams and technical staff to build strong relationships to drive efficiencies, reduce business risk and improve outcomes for our customers.
Develop understanding of the current and future technology landscape.
Ensure company quality standards are adhered to.
Understand and ensure data protection and standards are adhered to.
Review external documentation (External clients or Industry) and provide information and solutions that fully meet the expectations of our business and our customers.

Person Specification

Qualifications

Degree or relevant professional qualification.

Experience

3 years in Functional Consultant role
Experience of Dynamics 365, ideally Field Service, Business Central and Customer Engagement
Holds relevant Microsoft Certifications
Use of Microsoft Dev Ops.
Working in Agile methodologies
Previous experience in a Support environment
Experience of Dynamics 365 HR
Working within the energy industry.

Skills / Competencies

Break down business requirements functional components.
Ability to deliver business solutions for programmes/projects, balancing time, cost, and quality.
Excellent analytical, critical thinking and problemsolving skills
Ability to operate and within varied project methodologies.
Good communication and interpersonal skills.
Work as part of a team and on own initiative.
Adept in Microsoft Office products: Word, Excel, PowerPoint & Visio.
Proven ability working with data that underpins business processes, while always preserving data integrity.

Why work for Calisen?

25 Days holiday (incremental to 30 days with yearly service) + Bank holidays
Birthday off
Competitive Scottish Widows pension scheme
Vitality Private Health Insurance
Vitality Rewards: Gym membership, cinema, nutritional advice, health checks, travel & more
Private Medical Insurance
Critical Illness Cover
Life Assurance 4 x annual salary
Business Travel Insurance
Company Sick Pay
Enhanced Maternity Pay
Charity Day
Employee Assistance Programme
Employee Wellbeing Strategy including Team/Company Away Days, Charity Partnerships, and Company social activities.
Career Development
Company Travel Management Platform
Discretionary Bonus