Administrative Assistant - Andover, United Kingdom - Sussex Partnership NHS FoundationTrust

Sussex Partnership NHS FoundationTrust
Sussex Partnership NHS FoundationTrust
Verified Company
Andover, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Are you an experienced receptionist/administrator with excellent administration and communication skills along with excellent customer service? You would need to have a good understanding of confidentiality and the ability to maintain a calm approach under pressure? If that sounds like you, read on


We have an exciting opportunity for you to join the friendly administration team within the very busyWinchester & Test Valley SpecialistCAMHS Team.

Excellent communication and listening skills are required for this role, along with organisational and problem-solving skills.

IT skills, accuracy, flexibility, and the ability to work as part of a team are all essential for this role.


CAMHS community teams consist of staff across Hampshire that have expertise in working with children/young people with complex mental health difficulties and their families/carers.

This position will be based inAndover, with an expectation of also working in our satellite office based in Winchester.


To provide an effective and competent level of administrative and reception support to the Winchester & Test Valley Specialist CAMHS team and consistently deliver a client focussed service, which promotes good customer service and effective working relationships.


We are a large NHS Mental Health Trust and we are looking for people to help us to provide high quality services for patients, carers and the local communities we serve.

We are a committed team of individuals, like-minded in our devotion to the mental health of our Service community.


We want patients and staff to recommend our organisation as a place where they would be happy for their friends and family to be treated.

You can help us do this by bringing your skills, experience and commitment to Sussex Partnership.

  • Able to work on own initiative and prioritise work, within defined policies and procedures and to set timescales.
  • Have a flexible/adaptable approach to their work in order to meet various deadlines.
  • Produce documents to a good standard, using Trust templates, in line with Trust guidelines.
  • Photocopy, scan and upload documents when required.
  • Input data into Carenotes and Excel databases, monitor and print reports from computerised systems when required.
  • Deal with routine enquiries in a pleasant and helpful manner, communicate relevant information and refer to others as appropriate.
  • Answer telephone calls, take messages and pass on accurately in a timely manner to the relevant departments/person and record them in Carenotes.
  • Make room bookings and ensure that electronic diaries are kept up to date.
  • Assist with organising meetings and events as requested.
  • Cover reception, meet, greet and direct visitors and staff.
  • Store documents when required in accordance with the Trust Health Records policy.
  • Ensure that general office supply levels are maintained.
  • Demonstrate office systems to new starters.
  • Ensure that general office supply levels are maintained.
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