Receptionist - London, United Kingdom - Corinthia London
Description
Receptionist:
Front of House:
Our heart, head and hands play a part in everything we do.
By caring about the art of hospitality and perfecting every detail, we work together to uplift the lives of others.
There is nothing quite like the satisfaction of providing an unrivalled service that is greatly admired.
If you are passionate about delivering an exquisite service within a 5-star environment, then we would like to hear from you.
ABOUT THE ROLE
As a Receptionist at Corinthia London, not one day is the same.
You shall be the first point of contact for our hotel guests, whether they are here to stay in the hotel, visit one of our restaurants or enjoy a day in our famous spa - ESPA Life.
For the duration of the day, you will be actively guest facing, of whom are a combination of high-profile and leisure guests.
This role requires strong attention to detail and precision, with a proactive approach to provide 5-star service to all our guests.
With the Corinthia being London's Magical Grand Hotel with 283 bedrooms, 4 restaurants, 3 bars and one of the biggest spas in London, your knowledge of our property should be consistently updated.
This dynamic role is positioned in a fast-paced environment, which requires quick thinking whilst staying professional and focussed.You will be trained according to the latest LQA and Forbes standards to ensure each of our guests receive the best luxurious experience when engaging with you.
ABOUT YOU
- Previous experience as a Front Office Supervisor or above in a 5star ultraluxury hotel.
- Proven leadership skills within an ultraluxury hotel, with a strong focus on Guest Services and Front Office operations.
- Flexibility to work varied hours, weekends and holidays as required in a dynamic, fastpaced environment.
- Excellent level of written and spoken English
- Exceptional customer care skills
- Ability to work under pressure
- Pride and attention to detail in your work
- The finest personal presentation
- Distinctive, professional, and warm personality
ABOUT CORINTHIA
Corinthia London combines contemporary flair with traditional grandeur. We consider ourselves as London's elegant, uplifting grand hotel, intelligently designed for modern life.
Situated in the heart of London, the hotel features 283 beautiful bedrooms, including 7 penthouses and 51 suites, elegant restaurants, and bars and the largest, most breath-taking multi award-winning spa in London.
OUR PROMISE TO YOU
We understand what is important to our colleagues and our benefits offering was tailored with this in mind.
- Highly competitive salary
- 29 paid holidays per annum (inc. bank/public holidays)
- Complimentary dry cleaning of uniform
- Complimentary meals on duty
- Extensive recognition programs and length of service awards
- Stakeholder pension entitlement
- Season ticket loan
- Enhanced sick pay
- Eye test vouchers
- Access to Employee health and wellbeing programme
- Mental health and wellbeing workshops
- Discounted Salon, Spa, Food and Beverage and accommodation rates
- Discounted gym membership
- Discounts across our portfolio of international hotels
- Learning & Development programmes
- Apprenticeship scheme
- Complimentary English classes
- Corinthia inspired gifts for special occasions
- Enhanced maternity and paternity pay
- Colleague social events
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