Patient Services Advisor - Kingston upon Hull, United Kingdom - Haxby Group Practice

Haxby Group Practice

Verified Company

Kingston upon Hull, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

PREVIOUS APPLICANTS NEED NOT APPLY

Are you looking for a more fulfilling career? One that gives you a sense of achievement knowing that each day you are helping people access the healthcare that they need?

If this sounds like you, we have the perfect opportunity for you
We are looking for individuals who to join our Patient Services Team who:

Are enthusiastic and self-motivated
Are able to use their initiative
Excellent communicators, both written and verbal
Are able to listen and empathise
Are keen to learn and develop
Demonstrate attention to detail
Can be flexible and adaptable
Are competent with IT

In the role of Patient Services Advisor you will receive, assist, and direct patients in accessing the appropriate services or healthcare professionals in a courteous, efficient, and effective way whether this be face to face or over the telephone.

You will also undertake a variety of administrative tasks to assist with the smooth running of the practice.

In return you will receive:

Full induction and training plan
Named direct Line Manager
Long service rewards
Generous holiday entitlement
Wellbeing health plan
Staff wellbeing group
Ride to work scheme
Uniform
Refreshments
Support to develop your skills and career

About us:

Haxby Group is a high-quality, community-based healthcare organisation, with general practice at its heart. We deliver exceptional care from 13 GP surgeries across York, Hull, and Scarborough, serving more than 92,000 patients.

Terms and Conditions

Salary:

£9.90 per hour, £19,616.20 gross per annum. Pay progression will be dependent upon annual performance appraisal.

Annual Holiday:

25 days plus bank holidays pro rata (holiday entitlement will increase as a reward for loyalty and service).

Training:

Working hours:

Full time position - 38 flexible hours per week based around the opening times of Haxby Group.

The Surgeries will be open 7.30 am to 8.00 pm weekdays and until 1.00pm Saturdays.

The post-holders exact weekly hours will be agreed according to service and individual needs and will include evening and weekend sessions (possibly on a rota).

These hours may vary on a regular basis as dictated by service or individual requirements.

To facilitate communication and training you will also be required to attend evening meetings, events and training that fall outside your normal working hours.

These will be reimbursed as overtime paid at the normal hourly rate, or as time taken in lieu.

You will be required to work across all 5 of our sites in Hull for this role.

Benefits:

We operate an optional contributory pension and benefits scheme.

The Well-being Simplyhealth plan package will be offered after your probation period.

Other benefits include: