Operations Caseworkers - Leeds, United Kingdom - Department for Levelling Up, Housing and Communities

Tom O´Connor

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Tom O´Connor

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Description

Details:


Reference number:


Salary:

- £30,792
Job grade:


  • Higher Executive Officer
    Contract type:
  • Permanent
    Business area:
  • Future Remediation Schemes, Levies & Leaseholder Voice
    Type of role:
  • Operational Delivery
    Working pattern:
  • Flexible working, Fulltime, Job share, Parttime
    Number of jobs available:
  • 2Contents
Location

About the job


Benefits:

Things you need to know

Location

  • Bristol, Darlington, Leeds, Manchester, Nottingham, WolverhamptonAbout the job

Job summary:

The Grenfell tragedy of 2017 exposed a range of safety issues in medium and high rise buildings.

Making homes safe for hundreds of thousands of leaseholders and residents is a top priority for the Department and over £5 billion of taxpayer funding has been committed to this fast-moving policy agenda.


The Responsible Industry Division leads on work to ensure that developers and related industries take responsibility for the remediation of life-critical fire-safety defects in residential buildings.


The aim of this programme is to ensure that (i) residents are safe, (ii) developers who developed or refurbished residential buildings with life critical safety defects fix, or pay to fix, those buildings, and (iii) the burden on leaseholders and other taxpayers is minimised.

We have secured pledges from many of the largest developers to do that. Those pledges are currently being converted into legally binding contracts, representing an estimated commitment of at least £2 billion.


We are recruiting up for 2 x HEOs to support the work of the monitoring of the developer self-remediation contract, a key component in ensuring that developers are held to account.


These roles will play a crucial role in scrutinising data returns from developers, collaborating with both internal and external stakeholders to deliver feedback to developers within set deadlines and inform development of operational policy.

The Division sits alongside other teams running government-funded remediation programmes and raising the necessary funding through a new levy.


Job description:


  • Will act as one of the first points of contact for industry actors who are eligible to be part of the selfremediation programme and/or Responsible Actors' Scheme
  • Ability to manage and respond to correspondence

Person specification:


  • Good written and verbal communication skills, including building stakeholder relations
  • Strong organisational, time management and prioritisation skills with an eye for detail
  • Demonstrate ability to work under pressure flexibly and positively
  • Comfortable working independently and collaboratively
  • Strong IT skills and able to quickly learn new platforms

Further desirable attributes are:


  • Previous casework or information management experience.
  • Familiarity with the residential development and/or construction industries.

Behaviours:

We'll assess you against these behaviours during the selection process:

  • Changing and Improving
  • Working Together
  • Managing a Quality Service
  • Delivering at Pace

Benefits:


  • Learning and development tailored to your role
  • An environment with flexible working options
  • A culture encouraging inclusion and diversity
  • A Civil Service pension with an average employer contribution of 27%
Things you need to know


Selection process details:


  • This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours.
    We are for everyone

We would strongly recommend that applicants get in touch with the vacancy manager to find out more information about this role.
We are for everyone

DLUHC want to bring in a diverse workforce at all levels.


Most of our campaigns utilise multiple assessors and so it is possible that each of your answers would be viewed by different assessors.


  • The assessor won't be reading your answers sequentially.
  • Do not assume that the same assessors will have read all of your answers.
  • If talking about something in your first answer, make sure that you write the second answer as if you had not written the first (and so on)

At sift, we will be assessing
Delivering at pace (Lead Behaviour)

Changing and Improving

Working Together

Managing a Quality Service

There is a 250 word limit per question.

The interview will be of a blended nature consisting of:
Behaviour

Strengths

In the full campaign we will test the below Success Profile Elements:

Behaviours:
Changing and Improving, Working Together, Managing a Quality Service, Delivering at Pace


Strengths:
Yes


HEO salary
-
The salary for this role is £30,792 (National)
:


BENEFITS:


Transfers across the Civil Service on or after 4 October 2018:


GEOGRAPHICAL LOCATION:


  • Bristol
  • Wolverhampton
  • Darlington
  • Manchester
  • Leeds
  • Nottingham

SIFT AND INTERVIEW DATES:

Sifting is envisaged to take place W/C 6th of April with interview dates to be confirmed. All interviews are currently bei

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