Health Visitor Clerical Assistant - Solihull, United Kingdom - South Warwickshire University NHS Foundation Trust

South Warwickshire University NHS Foundation Trust
South Warwickshire University NHS Foundation Trust
Verified Company
Solihull, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description

We are looking for part time staff to join our administrative team at either Cranmore Place, Cranmore drive, Shirley, Solihull or The Enterprise building, Chelmunds Place, Chelmsley Wood, Solihull, B37 7WG to provide clerical support to community services based in Solihull within our 0-5 Health Visiting NHS teams.

We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity.

We require an experienced, organised, team player, proficient in IT skills and an effective communicator able to work to deadlines and with confidence and professionalism.

Our values can be summed up in one sentence, 'We are 'trusted to provide safe, effective and compassionate care'.

Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work.

For further information please contact Clinical leads; Anita Rutherford-Kerr on or Evelyn Bate on


The Health Visitor Clerical/Administrative Assistant (HVCA) will ensure that tasks delegated by the team are completed in a professional manner.

To work under the supervision of the Health Visitor, both directly and indirectly, and follow departmental Standards of Practice.

Come and join a Trust rated Outstanding by the CQC.

South Warwickshire NHS Foundation Trust have been rated as outstanding following our latest inspection by the CQC and we are recruiting new staff to come and help us improve even further.


We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on Stour to Community Services across the county.

We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity.

Our values can be summed up in one sentence. We are 'Trusted to provide safe, effective and compassionate care'.

Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work.

It doesn't matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.


Managing EPR to include registering to the health visiting service, allocating to the caseload, creating charts, creating appointments, scanning and uploading documents and discharging from the service.

Contributing to the contemporaneous recording in the client's record.

Taking and relaying messages in an accurate and timely manner.

Input and manage electronic diaries for multiple team members. To include arranging meetings and being able to rearrange diaries at the last minute.

To take minutes as required.


To formulate databases and create and manage excel spreadsheets, submitting accurate data as requested, in specified formats and to tight deadlines.

This includes completing databases for other services as requested.

Participate in audit and risk assessments as required.

To arrange venues and send out appointments on behalf of the Health Visitor and Community Nursery Nurse. Re-arrange and cancel appointments on behalf of the Health Visitor and the Community Nursery Nurse.


Responsibility for ensuring that all equipment used within the office is in good working order in accordance with the Trusts Infection Control Policy and Health and Safety Policy.

Report any faulty equipment within the office or clinic areas to the appropriate service/division e.g. estates/IT.


Maintenance of safe and efficient filing systems ensuring the security and confidentiality of records is in accordance with trust policies and procedures for record keeping and data protection.

Have a good working knowledge of Microsoft office (word, excel, teams, outlook). Be IT competent and willing to learn local IT systems as required.


Responsible for ordering and maintaining local stocks of equipment and stationery using the electronic ordering system, gathering quotes as required.

To use communications skills and report any concerns in client circumstances and behaviour immediately to a Health Visitor.

To have a good understanding of current Child Protection guidelines and procedures in accordance with Local Safeguarding Children's partnership. Attend annual training updates.

To undertake mandatory training, and service specific training as required maintaining skills and competencies. To work within the remit and scope of the job description. To input annual leave and training requests on electronic system in a timely manner. To participate in regular 1:1 clinical supervision and appraisals with the Senior Nursery nurse.

To work effectively as a team member supporting other staff as required.

This role may require working in collaboration with another HVCA or independently. Some agile working may be possible, with a manager available for reference as needed.

To attend meetings v
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