2nd Line Service Desk Engineer - Potterne, United Kingdom - Talentbloc

Talentbloc
Talentbloc
Verified Company
Potterne, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

2nd Line Service Desk Engineer

£35,000 per annum

Potterne

Hybrid
We are looking for an experienced and technically skilled 2nd Line Service Desk Engineer to

join our diverse team. As a key member of the team, you will be responsible for providing

technical support to our clients, ensuring their IT systems are running smoothly and efficiently


Key Responsibilities:


  • Troubleshoot technical issues in a Windows Server environment (or similar).
  • Support networks and infrastructure to Microsoft 365 Admin Centre, Azure, Google Cloud, and VoIP solutions.
  • Provide technical support for Windows 10 and macOS operating systems.
  • Ensure timely resolution of technical incidents and problems.
  • Work closely with the team to deliver outstanding customer service.

Key Skills and Requirements:


  • At least 5 years of experience in a technical support role.
  • Strong technical knowledge of Windows Server, Windows 10, macOS, networks, and
- infrastructure.

  • Ability to support and troubleshoot Microsoft 365 Admin Centre, Azure, Google Cloud, and VoIP
- solutions.

  • Excellent communication and interpersonal skills.
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