Credit Controller - Haywards Heath, United Kingdom - eFinancialCareers
Description
Role Objective:
The Credit Control department is made up of the following teams: Collections, Operational Treasury, Data Management and Asset Administration.
Credit Controllers plays an integral role in providing a variety of key support functions to front line and clientfacing services.
To provide clients of ABN AMRO with a high quality, effective and sensitive collections service which balances the needs of the Client together with the policy and guidelines of the company whilst balancing risk elements against service.
Youwill monitor and control a specific portfolio of clients ensuring both service levels and security are maintainedKey Responsibilities:
- Receivables
- Ensures timely payment by debtors are made in accordance with team service level agreements, so that targets and deadlines are being met. Measures include DSO, 90+ Aged Debt and Cash Allocation
- Risk Handling recognises and flags up the (potential) risks in cases of departure from the standard procedures, proceeds accordingly and reports such cases to the Team Manager
- Improvement Proposals identifies possible ways of improving processes and procedures
- Develops improvement proposals and is involved in their implementation
- Achieving and recording KPIs and KRIs
Requirements / Qualification:
- Knowledge of business sales ledger administration
- Knowledge of office programmes (Microsoft Office, Intermediate excel, Microsoft Teams)
- Negotiating skills / Confident using the phone
- Identify and develop process improvements
- Business to Business collections
- Experience: 3 years
Looking forward to hearing from you soon
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