Administrator - Manchester, United Kingdom - Flexible People Ltd

Flexible People Ltd

Verified Company

Manchester, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Flexible People are seeking a service support administrator to join one of our prestigious clients in Atherton.

This position is full time Monday-Friday. The times are 0800am-1600pm and then 0900am-1700pm the following week on a rotating pattern.

The rate of pay is 13.45ph including holiday.

Position Description

Update service operative's schedule.
Acts as liaison between clients and company.
Answers customer's questions.
Addresses and resolves any issues and complaints in a timely manner.
Reports problems and unresolved issues to manager or director.
Writes up reports of client and customer activity or complaints.
Promotes company products and services.
Working closely with the service manager.
Ensuring all jobs/inductions are booked in.
Updating information on the computer system.
Checking I service data
Preparation of washroom service operatives job packages, checking service report and logging information.
Organising parts for customers, operatives and engineers.
Booking in vaccination appointments and keep the data updated.
Running and updating vehicle trackers and hours.
Vehicle checks and data updated.
Uniform allocation.
Keeping operatives updated on incineration site information.

Required Knowledge, Skills and Abilities

Demonstrates excellent interpersonal skills.
Demonstrates computer skills.
Possesses detailed knowledge of company goals, products and services.
Exhibits strong organizational skills.
Exhibits the ability to think creatively and analytically.
Demonstrates strong leadership skills.
Is capable of remaining patient and calm when dealing with frustrated customers.
Works well with a team.
Demonstrates strong problem

- solving skills.