Service Logistics Team Leader - Nottingham, United Kingdom - XMA

XMA

Verified Company

Nottingham, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Details:

Job Title
Service Logistics Team Leader

Reference Number
Ref-22457

Location
Nottingham

Contract Type
Full-Time Permanent

Salary
£24000 per Annum

Closing Date
02/11/2023

JOB TITLE:
Administration Team Leader (Service Logistics)

SALARY:
£24,000

LOCATION:
Nottingham

SETTING:
Office based

BENEFITS:

Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Medicash, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more.

Established in the 80's, XMA has grown to become one of the top ten largest value-added resellers in the UK.

Today, we're an independent UK company with full geographic coverage - and our skilled workforce serves a diverse customer base across the public and private sector.

We win awards for our ability to help organisations and users achieve more with technology. We specialise in realising individual ambitions to transform and evolve. We consult, define, adapt, and deliver on real-life outcomes. We collaborate closely to bring that positive impact home.

An exciting opportunity has arisen at XMA for an Administration Team Leader in our Service Logistics team.

We look after a wide-ranging customer base who use a variety of manufacturers including Lenovo, HP, Apple and Dynabook equipment.

You would need to be able to work in a busy, fast-paced environment under your own initiative or as part of team.

Commutable locations:

Nottingham, Derby

Job Specification:

The responsibilities include, but are not limited to:
Core responsibilities are to provide day-to-day support for Field Engineers and Workshop teams. The role involves handling the administrative duties using internal systems ensuring all data is accurate and detailed.

Working closely with the team to fulfil all the daily enquiries, making sure all parts and units are processed in a timely manner and resolving any issues met.

Booking variety of faulty machines into the workshop for future inspection and repair following specific requirements of certain customers.
Providing administrative support services for both Workshop and Field Services team
Follow procedures as instructed.
Updating calls with clear and concise detail on our call management system.

Requirements:

Ability to follow standard procedures.
Ability to update internal systems accurately with concise detail.
Ability to work independently.

Keywords:
Administrator, Team Leader, Administration, Office Support, HP, Lenovo, Hardware, Software, Configuration, Troubleshooting, SCCM, USB, Apple, Viglen, Dynabook