Mental Health Support Worker - Bristol, United Kingdom - Oxleas NHS Foundation Trust

Tom O´Connor

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Tom O´Connor

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Are you ready to unlock your potential within a challenging, creative and fast paced work environment? Do you want to escape your current job role and work with people to build positive and productive lives, whatever their past? Now is the time to break into offender healthcare and develop your career.


As part of the South West Prison Healthcare contract awarded to Oxleas NHS trust in 2022, we are able to expand recruitment and are looking for a compassionate, knowledgeable and motivated Mental Health Support Worker to join our friendly team at HMP Bristol.


Our healthcare team have a real impact on promoting health and well-being to those in prison and we pride ourselves on using skills and strategies that instil hope for patients future resettlement back into the community.

We directly deliver Mental Health, Physical Health, Pharmacy and Clinical Substance Misuse in an integrated healthcare delivery model to provide effective and responsive care to improve wellbeing and support better outcomes in the future.


As part of our mental health team, you will enjoy all the benefits of NHS AfC employment (inc pension) with the opportunity to work within a forward-thinking service, who encourage career and personal development to all staff to increase their clinical and interpersonal skills.

This role is focussed on supporting people in prison with a range of acute mental health needs.

The individuals may be in crisis, and their carers (including friends and relatives) and supporters will also require support to enable and assist them to meet daily health, social care and wellbeing needs.

These needs will need to be met in line with personal recovery goals and facilitating engagement with mainstream services.


Always under the overarching framework of CPA, the postholder will contribute to the ongoing assessment, planning, delivery and review of activities and interventions against identified health, social care and wellbeing needs.

You will be acting as the care/recovery coordinator for an allocated group of service users.

The role will also require undertaking and delivering defined activities and interventions for a wider group of identified service users, in accordance with the agreed personal recovery plan.

This maybe either on a one-to-one basis, or as part of a group activity. Regular out of hours working, including nights will be required.

Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings.

Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies.

Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives.

Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children's centres, schools and people's homes.

We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent.

We manage hospital sites including Queen Mary's Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs.

We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London.

We are proud of the care we provide and our people.

Our purpose is to improve lives by providing the best possible care to our patients and their families.

This is strengthened by our new values:
We're Kind

We're Fair

We Listen

We Care


To undertake the role of care/recovery coordinator for an allocated caseload of service users organising and participating in the ongoing assessment, planning delivering and review of care to meet identified physical and mental health social care and wellbeing needs.

Organising and participating in defined assessment methods/activities.

Arranging CPA meetings in line with trust policy.

Developing and reviewing appropriate care plans identifying and organising other resources as appropriate.

Providing defined interventions/ activities as part of the care plan.

Completing relevant paper and electronic documentation in line with the care coordinator role.


Plan and undertaking defined interventions and treatments to enable the individual to meet and develop their ongoing daily living skills, to increase confidence and independence in line with agreed personal recovery plans.

Preparing for and delivering defined self-help groups.

Therapeutic activities to improve and individuals coping skills eg, improving sleep, anger, anxiety, stress management, assertiveness or relaxation.

Therapeutic activities to improve an individual's p

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