Business Support Officer - Loughborough, United Kingdom - Service Care

Service Care

Verified Company

Loughborough, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Title:
Business Support Officer

Locations:
Loughborough LE11**
Contract Type:Temp**
Work Pattern: 37 hours per week

Start Date:

ASAP**A new opportunity has become available for a Business Support Officer to facilitate the delivery of an effective and appropriate Repairs and Investment service to all service users, fairly and without discrimination.

Main tasks and duties -

To support the Repairs and Investment service by coordinating workload planning, supplier relationships, and subcontractor relationships. To deal with any planning/ scheduling/ appointment activity for the service. Dealing with all enquiries and requests and initiating and monitoring actions across the repairs and maintenance service teams.
To deliver specific assigned duties around the administration, coordination of contractor and inhouse waste management, vehicle and transport issues including fleet maintenance and compliance, fuel cards, vehicle tracking, material purchasing and management of frameworks/ trade supplier contracts.
To be responsible for inputting and extracting data as per the requirements of the service, data analysis and reporting, invoicing, payments, petty cash and telephone and front desk enquiries.
To support Repairs Team Leaders relating to all administrative requirements around repairs, voids and subcontractor works.
Raising and administering work orders.
Ensure the effective maintenance of databases and hardware used by the Repairs and Investment services such as QL, Cloud Dialogs, Lagan (CRM), Agresso, telephones and mobiles, regularly undertaking necessary housekeeping of the IT systems and directing users accordingly.
Utilise feedback from customers, operatives, staff, suppliers and contractors regarding operational delivery, initiating service improvements as necessary.

Essential Criteria:

Experience of working within an office / administration environment
Computer literate in particular with Word and Excel
At least 1 years administrative experience in a busy, customer service focused office environment
Knowledge of housing providers and support services

If you are interested in this position and meet the above criteria, please send your CV now for consideration.