Customer Service Advisor - Nottingham, United Kingdom - We Are BX2 Ltd

We Are BX2 Ltd

Verified Company

Nottingham, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Part time

Description

We are recruiting on Customer Service/ Processing Assistant in Nottingham (NG1)

As part of a team, you will enjoy helping people, ensuring each individual receives a professional, efficient and considerate customer experience.

Roles are initially for a six-months' period, with the option to move on to a fixed-term contract.
If you are a good communicator, with great interpersonal skills who excels at problem solving, this "Great Place to Work" organisation would love to hear from you

Hours of work:

Saturday and Sunday 9am - 5:30pm

Pay:
£11.10ph

Excellent communication and interpersonal skills
The ability to develop and maintain good working relationships with colleagues.
Basic IT skills, as appropriate systems training will be provided.
Effective problem-solving skills and be a team player who constantly displays commitment and flexibility.
Excellent organisational skills with great attention to detail.

The ability to deliver a high-quality and caring customer service in a professional and timely manner, creating trust and confidence.

Desirable, but not essential, experience in:
Working in a customer-facing environment
Working in a high-volume processing environment.

The role will require you to:
Capture and digitise information as part of a process.
Act as a first point of contact for customers.
Manage customer expectations, interact, and always display professionalism.
Adhere to the Quality Framework, ensuring performance targets are met daily and accuracy targets are achieved.

Manage challenging situations always displaying professionalism Work as part of a team and also work independently managing your time appropriately, working efficiently at all times.

Salary:
From £11.10 per hour

Work Location:
In person