Head of F&b Operations - Brentwood, United Kingdom - Friern Manor Country House Hotel
2 weeks ago
Description
Head of F&B Operations
Friern Manor is a unique, independent family establishment specialising in boutique style luxury weddings and events.
Having undergone a complete, quality refurbishment post-pandemic, it has been reinvented and reimagined to move with the times and meet the exacting needs of our clients.
Set within four acres of beautifully landscaped grounds, the family has owned Friern Manor for the last quarter of a century, and over that time, our reputation for exceptional service, friendliness and attention to detail has grown.
Friern Manor is the perfect venue for every type of event, hosting more than 200 weddings between February and November and welcoming up to 10,000 guests during the festive season.
A fantastic opportunity has arisen for a full-time Head of F&B Operations to join our talented team at this prestigious wedding and events venue in Essex.
About The Role
The new Head of F&B Operations will be responsible for overseeing the two functions that we host per day over the 3 to 4 operational days that we are open.
You will also be responsible for an circa 30 strong service team that deliver a unique, tailored, and outstanding guest experience.
A confident, composed, approachable individual with a natural ability to interact with guests and manage staff is essential.Working week - 4 hours Wednesday for a management meeting
- 12 hours on Thursday, Friday, Saturday & Sunday.
About you
- A good level of written and spoken English
- Exceptional customer care skills
- The ability to work under pressure
- Pride and attention to detail in your work
- The finest personal presentation
- Distinctive, professional and warm personality
- Confidence & professionalism when interacting with guests
- Natural passion towards customer service
- Leadership skills with the ability to motivate a team
- The ability to deliver training to a high standard
Our commitment to you
- Salary up to £50,000 PA
- Relocation assistance available
- Annual Bonus Scheme to recognise the business's profitability.
- The venue is closed between 24th December 2nd January.
Applications in the strictest confidence
Salary:
Up to £50,000.00 per year
Benefits:
- Discounted or free food
- Onsite parking
Supplemental pay types:
- Bonus scheme
Work Location:
In person
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