Assistant Personal Assistant - Crewe, United Kingdom - Mid Cheshire Hospitals NHS Foundation Trust

Mid Cheshire Hospitals NHS Foundation Trust
Mid Cheshire Hospitals NHS Foundation Trust
Verified Company
Crewe, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description
The Orthopaedic Secretaries are looking for a motivated and enthusiastic Assistant PA to work for a Consultant/Clinical Team.

You will be required to meet local and national targets in relation to the turnaround of clinical correspondence, and support the validation of 18 week RTT pathways.

You will work closely with your Consultant team assisting with diary management and other administration tasks.


Applicants should have effective communication skills and be flexible in their approach with a willingness to work as part of a team, but also be able to use their own initiative.

The hours of work are 22.5 per week to be worked on Monday to Wednesday.


The main duties of the post but not exhaustive:

  • Provide a comprehensive secretarial/administrative service, organising and making arrangements, typing and distribution of documents and reports, recording information and filing, ensuring that all information and documentation is produced to expected standards of performance, and according to agreed timescales,
  • Assist with managing diary commitments by liaising with others, internally and externally, ensuring that all the required preparation is accurate and available, and that all Consultants/clinical professional teams/others are briefed on any difficulties, problems or issues,
  • Maintain constructive relationships with others, within and across Divisions and externally in order to improve the effectiveness and efficiency of services to patients,
  • Be fully conversant with all required electronic systems for correspondence, including specialist computer systems associated with the management of patients and/or health information, and being able to obtain information using the Internet,
  • Provide information to patients/relatives and carers where appropriate, including agreed information on waiting lists, tests and referrals, according to agreed guidelines, and in the absence of the PA,
  • Assist with the production of documentation, handbooks, and any relevant information packs, ensuring accuracy, consistency and completeness of information.


Mid Cheshire Hospitals NHS Foundation Trust (MCHFT) provides good quality, safe and effective healthcare to the people of Cheshire and beyond.

The Trust, which manages Leighton Hospital in Crewe, Victoria Infirmary in Northwich, and Elmhurst Intermediate Care Centre in Winsford, was
established as an NHS Trust in April 1991 and became a Foundation Trust in April 2008.

We employ almost 5,000 members of staff, provide around 540 hospital beds, with a range of services including accident and emergency, maternity, outpatients, therapies, and children's health.

The Trust is also part of Central Cheshire Integrated Care Partnership (CCICP), a unique local health partnership that provides a range of community services for people across South Cheshire and Vale Royal.

During the Coronavirus pandemic, the Trust was recognised nationally for its 'Be Safe Be EquiPPEd' campaign, which aimed to make the Trust as safe as possible for staff and patients, through supporting the correct use of PPE.

The results in the 2020 national NHS Staff Survey showed improvements in all elements of the safety culture theme, with 92% of respondents feeling their role made a difference to our patients.

We were also recognised nationally for our workforce health and wellbeing initiatives.

At Mid Cheshire, we value our staff and appreciate that in order to give our patients the best quality, compassionate care, we also need to look after our colleagues.


The post holder will provide a comprehensive, quality, and confidential secretarial/administrative service to the Consultant team/clinical professional team in the absence of the PA.


The Assistant PA will be expected to organise their workload and coordinate their activities in conjunction with, and supervised by, the PA/ Support Manager/ Service Manager to ensure that an efficient service is provided.


The post holder will be capable of the full administrative function within the team, and be able to step-in to fill gaps, to ensure continuity of services.

It is essential that the post holder is able to exercise initiative suitable to the role and is fully supportive to other colleagues in the administrative team.


The Assistant Personal Assistant (APA) position will be based in a shared office environment that consists of 3 Teams of PA's/ APA's and Typists.

Each team provides administration support to 4 orthopaedic consultants and their junior teams.

You will be supported and given on the job training from a diverse team of people who will be only too happy to share their knowledge and experience to enable you to carry out your duties.

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