Personalised Healthcare Practitioner - Stoke-on-Trent, United Kingdom - NHS Midlands and Lancashire Commissioning Support Unit

Tom O´Connor

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Tom O´Connor

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Nurse/Paramedic/Social Worker/Healthcare professional. Are you looking for a new challenge where you can broaden your existing skills and knowledge around continuing healthcare?


Due to promotion within the team an exciting opportunity has arisen for a CHC Practitioner to join a dynamic team who provide commissioning services for people with complex care needs who are eligible for NHS Continuing Healthcare funding or NHS-funded nursing care.

Experience of undertaking assessments, and working with patients, families and carers is essential.

The Personalised Healthcare Team are responsible for the assessment and review of people who reside in nursing care homes and the clinical commissioning of packages of care for people with continuing healthcare needs who reside in their own homes.


Currently the post is following a hybrid model with a mixture of office working, home working and face to face patient visits.

The office is based in Stoke on Trent and the role will involve some travelling in and outside of the Staffordshire area in order to assess or review people placed in out of county placements.

The NHS is the biggest employer in Europe. It's a world-renowned institution and an exciting place to work, full of challenges and opportunities.


NHS Midlands and Lancashire Commissioning Support Unit (MLCSU) is one of the biggest and best-performing commissioning support units in the country, with among the highest levels of staff and customer satisfaction.

We work together as a team of over 1,600 expert staff based across the Midlands and North West to make a difference - for our customers, patients and communities.


Offering a full range of professional services to hospital trusts, local authorities, integrated care systems (ICSs) and other public bodies\ across the country, our NHS values underpin everything we do.


We provide a supportive environment in which to learn and develop, with the opportunity to further your skills and career within an exciting and evolving environment.


Joining our inclusive and innovative team comes with a range of benefits including flexible & agile working arrangements, pension scheme and generous annual leave allowance.


With our training schemes and support networks, you will be empowered to play a leading role in the future of healthcare, whatever your specialism or interest.

And as a member of NHS staff you will receive plenty of discounts too.

The post holder will play a key role in supporting the Personalised Healthcare service in Staffordshire.

Working within the remit of the National Framework for Continuing Healthcare, the post holder will deliver an effective and competent level of service, consistently delivering a client-focused service.


The post holder will assist and support in the facilitation of multi-disciplinary assessments and patient reviews in line with standard operating policy and procedures, ensuring the National Framework for Continuing Healthcare and Funded-Nursing Care is implemented and complied with, according to the principles and processes.


The post holder should hold a full UK driving licence and have access to a vehicle to fulfil the requirements of this post.

Communication and Relationship Skills

  • Communicating information, risks, issues and dependencies, including briefings and reports
  • Maintaining constructive relationships with a broad range of internal and external stakeholders
  • Working closely with care providers involved in delivery of the service
Knowledge, training and Experience

  • Providing coordination of, and participating in, meetings and providing information, advice and support as required
  • Assisting and supporting individuals and representatives in relation to the Personalised Healthcare process
  • Maintaining uptodate knowledge of legislation, policies and guidance
  • Providing relevant and timely specialist advice and guidance on functional and information matters relating to the service

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