Property Manager X 2 - London, United Kingdom - MMP Consultancy Limited

MMP Consultancy Limited
MMP Consultancy Limited
Verified Company
London, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
A fantastic opportunity has arisen for 2 x Property Managers to join a large housing provider based in London.

You will be responsible for delivering a comprehensive management service to increase quality and standards in repairs and maintenance delivered to properties.

Ensuring delivery of reliably good services and fulfil property related responsibilities as a landlordunder the terms of its leases and tenancy agreements.


Responsibilities:


  • Develop and maintain relationships with internal and external service providers to ensure that services are delivered to a high standard.
  • Assist repairs, maintenance teams deliver value for money by getting things right first time and meeting resident's expectations.
  • Advise and support our customer facing staff in resolving resident queries and issues, ensuring that their expectations are managed and proactive resolutions are identified.
  • Establish and maintain a programme of regular site inspections to identify repair, maintenance and property management issues.
  • Ensure completion of all repairs identified in site/property inspections and reported by residents.
  • Prepare and agree scope of works for repairs and instruct surveyors/contractors as required.
  • Take responsibility for all instructions and ensure completion in line with agreed time frame, costs and quality.
  • Contract manage repairs providers to ensure the works are carried out appropriately.
  • Follow up on repairs issues on behalf of residents and work with service delivery teams to ensure that expected standards are understood and met.

Skills/Experience required:

  • Conversant in RICS code of practice and ARMA guidance notes on matters that affect block and property management.
  • Responsive Repairs technical knowledge.
  • NHF knowledge.
  • Working knowledge of key legislation affecting property management.
  • Experience in working with site based staff.
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