Outpatient Appointments Administrator - Taunton, United Kingdom - Somerset NHS Foundation Trust

Somerset NHS Foundation Trust

Verified Company

Taunton, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We areseeking to recruit an Outpatient Appointments Administrator who has a passion for high quality customer care.

You will be working as a member of the Trauma and Orthopaedics Bookings Team who are based at County Hall.

This role at County Hall will be dealing with tasks such as taking high volumes of patient telephone calls, booking appointments, and supporting the wider outpatient team.

You will be dealing with queries from consultants and other Trust staff and will use your initiative to know when help from a more senior staff member is required.

Report any complaints/comments or requests to the Outpatient Appointments Supervisor immediately. Have the knowledge and knowhow of when to refer to PALS.

Ensure patient identifiable information given, received or held in any form is processed and protected in accordance with TrustPolicy Follow relevant Trust policies and Follow Trust guidelines for administrative and clerical services.

Please refer to the attached Job Description for further information.