Claims Advisor - Liverpool, United Kingdom - Page Personnel Secretarial & Business Support

Page Personnel Secretarial & Business Support
Page Personnel Secretarial & Business Support
Verified Company
Liverpool, United Kingdom

4 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Want to make a real difference to the lives of people? For over 90 years, are clients have been providing affordable housing across the UK to people as well as care for the elderly and support for those who face homelessness.


Client Details
One of the UK's leading social housing and regeneration organisations. They are a group of not-for-profit and commercial companies with a charitable housing association at our core.

Operating across 160 local authorities in England and Scotland and housing100,000+ people, they are fully committed to improving the lives of thousands of individuals and families.

We seek to transform lives and revitalise neighbourhoods.


Description

  • Have a one team mindset, be prepared to offer help and support, share ideas and experiences to deliver the right outcome, keeping the customer at the heart of everything you do
  • Have pride and real purpose.
  • Never compromising on our safety and quality standards
  • Follow policies and processes, but make suggestions and improvements if they get in the way of putting our customers first.

Profile


You will have an extensive knowledge and experience in customer services and contact centre functions along with multi-channel work streams and a willingness to deliver excellence.

You are able to use your initiative to effectively reach solutions to ourcustomer's problems.

It is essential you have previous experience of working in a large, busy call centre and you are able to multi-task and prioritise your workload.

A good level of literacy and numeracy skills is also key.


Job Offer
6 week training programme delivered by our award winning coaches - 4 weeks classroom based/ 2 week Customer Experience Academy to make sure you have everything you need to be the best Customer Service Advisor

  • Riverside Rewards scheme and app, providing valuable access to voluntary discounted benefits including high street and online savings
  • Competitive Salary
  • Access to ongoing personal career development opportunities through Learning Zone
  • Access to elearning
  • Optin to Medicash employeefunded benefit
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