Part Time Supervisor - Swindon, United Kingdom - McArthurGlen Designer Outlets

McArthurGlen Designer Outlets

Verified Company

Swindon, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Part time

Description

Job description Angel & Rocket - Supervisor**To work as part of a team and provide all customers with an exceptional shopping experience in our store as well as support the management team in coaching new and existing sales assistants.

Deputise in the absence of the Store Manager or Assistant Store Manager to effectively manage the store and the team.

Responsibility for opening and closing the store in the absence of the Store Manager or Assistant Store Manager.

Promote and maintain good housekeeping and visual merchandising standards throughout the store and participate in window campaign changes as required.

Completing any other tasks required by Store Management to support the needs of the business.

Assist in unpacking and checking off new stock deliveries as well as participating in stock takes when required.

Replenishing the store stock, labelling new stock and getting it shopfloor ready.

Support the management team in the ongoing coaching of the team's product knowledge & understanding.

Be responsible for team management in the absence of the Store Manager and/or Assistant Store Manager

Maintain excellent personal product knowledge to effectively advise and recommend products, campaigns and offers.

Always provide the highest level of service to ensure all customers have an exceptional shopping experience.

Always adhere to Company policies and procedures. Ensure all Angel & Rocket Swindon communications are read and followed in a timely manner.

Developing a strong knowledge of the Brand, Product and our Customer.

Assisting and answering customer queries, whilst building a rapport with the Customer.

Processing sales via the point-of-sale system, including handling cash and mental maths.

Resolving any possible customer complaints.

Confidently receiving internal and external calls, ensuring that these are resolved.

A love of retail, it's essential that you want to be in a customer facing environment.

Excellent customer service skills.

Confident and effective communication and listening skills.

To demonstrate pro-active selling ability.

Highly motivated to achieve KPI's and contribute towards Angel & Rocket's objectives.

Able to work effectively in a team.

Reliable, honest and flexible.

Positive and friendly attitude as well as consistent ability to operate at your best.

Job Reference:
SWI01576